Frequently Asked Questions.

We begin with a care assessment. We discuss your loved one's routine, mobility, health needs, home environment, preferred schedule, and family expectations. Families abroad can start through WhatsApp, phone, or video consultation.

Caregivers go through identity checks, reference checks, certificate review where applicable, and interviews focused on skill, reliability, patience, and empathy. We also consider personality fit before assigning care.

Yes. We can provide scheduled family updates, shift notes, check-ins, and video calls where appropriate. The update rhythm is agreed with the family before care begins.

Our registered office is in Amuwo Odofin, Lagos. Coverage depends on the requested schedule, care needs, and caregiver availability, so please contact us to confirm service for your specific location.

No. While in-home care is our main focus, we can also support families with hospital bedside companionship, post-discharge recovery support, and care coordination during transitions.

Payment details are confirmed during onboarding based on the care plan and schedule. We support Nigerian families and diaspora relatives who need clear invoices and straightforward payment coordination.